Common questions from engineering contractors and distributors. Specific terms are confirmed per order — contact us for exact answers.
What is your minimum order quantity (MOQ)?
MOQ depends on the product line, model and configuration (standard or OEM). Send us your product list and target quantity —
we will confirm the MOQ for your specific items in the quotation. MOQ per line — to be confirmed by factory
Do you support OEM and ODM customisation?
Yes. We offer private label branding, custom packaging, colour and specification adjustments to match your market requirements.
For ODM projects, share your target spec and we will advise on feasibility, tooling and lead time.
What certifications do your products hold?
Certification requirements vary by market. Contact our sales team and we will provide the current certificate list and
documentation relevant to your country. We only publish and share verified certificates.
cert list — pending factory confirmation
What is the typical production lead time?
Lead time depends on product line, quantity and customisation level — typically confirmed at quotation stage.
For urgent project timelines, tell us your deadline and we will do our best to plan production around it.
What payment terms do you accept?
Payment terms are confirmed per order. Standard export arrangements apply; contact us for the exact terms for your order.
payment terms — to be confirmed by factory
Can I get samples before placing an order?
Yes, sample requests are handled case by case. Contact our sales team to arrange samples — we will confirm sample
availability, cost and shipping method for your destination.
Which countries do you export to?
Our key markets are Southeast Asia, the Middle East and South America. We also export to other regions on request —
contact us with your destination country and we will confirm exportability and documentation.
How do I request a quotation?
Use the contact form, email zwanl@hongan119.com,
or message us on WhatsApp. Please include
product names, quantities, target country and any required certification — we will respond with a detailed quotation.